Shipping Policy

At Supreme, we aim to deliver your orders quickly and efficiently. Below, you’ll find information about order processing, shipping options, delivery estimates, and tracking.

1. Processing Time

We process orders within 1–2 business days of purchase. Orders placed on weekends or holidays enter processing on the next business day.

Once we dispatch your order, we will email you a shipping confirmation with tracking information.

2. Shipping Methods and Delivery Times

Available shipping methods and charges appear at checkout based on your destination.

These delivery estimates exclude order processing time. Carrier delays, weather, holidays, and periods of high demand may affect delivery.

3. Shipping Costs

We calculate shipping charges at checkout based on your order’s weight, destination, and selected shipping method.

We offer free standard shipping on orders over £50 within the UK. International shipping charges vary by destination.

4. International Shipping

We ship to select international destinations. Check the available delivery options at checkout to confirm whether we ship to your location.

International delivery estimates may vary due to customs clearance and local delivery services.

5. Order Tracking

Once we dispatch your order, we will send tracking information to the email address provided at checkout.

Use the tracking link to follow your shipment on the carrier’s website. Tracking updates may take some time to appear after dispatch.

6. Address Accuracy

Please check your shipping address carefully before completing your purchase.

If you notice an error after placing your order, contact support@thesupremeclothing.com as soon as possible. We will try to update the address before dispatch, but we cannot guarantee changes once the shipment enters transit.

Incorrect or incomplete addresses may cause delays, failed delivery, or additional shipping charges.

7. Lost or Missing Orders

If your order has not arrived within the estimated delivery period, email support@thesupremeclothing.com with your order number and tracking details.

We will investigate the shipment with the carrier and help resolve the issue.

8. Shipping Issues

If your shipment arrives damaged or contains an incorrect item, contact support@thesupremeclothing.com promptly. Include your order number, a description of the issue, and clear photos of the item and packaging.

For returns and refunds, please refer to our Refund and Returns Policy.

9. Customs, Duties, and Taxes

International orders may incur customs duties, taxes, or import fees. Unless checkout states otherwise, you are responsible for these charges.

Customs processing may also delay delivery. Contact your local customs office for information about applicable charges and import requirements.

Contact Us

For shipping questions or order assistance, email support@thesupremeclothing.com.