1. Introduction
Welcome to thesupremeclothing.com (“the Site”). These Terms and Conditions govern your use of our website and purchases from our store.
In these Terms, “we,” “us,” and “our” refer to the operator of thesupremeclothing.com. By using the Site or placing an order, you agree to these Terms.
2. Brand Names and Trademarks
Brand names, trademarks, and logos displayed on the Site belong to their respective owners. Their appearance identifies the products offered and does not, by itself, indicate an official partnership, sponsorship, or endorsement.
Any statement about authorized retailer status or brand affiliation must be expressly identified on the Site.
3. Intellectual Property
Website content, including original text, graphics, photographs, and design elements, belongs to us or the relevant rights holders.
You may browse the Site and use its content for personal shopping purposes. You must not reproduce, distribute, modify, or commercially exploit protected content without permission from the relevant rights holder, except where applicable law permits.
4. Acceptable Use
You agree not to:
- Use the Site for unlawful or fraudulent activities.
- Attempt to access accounts, information, or systems without authorization.
- Introduce malicious software or interfere with website functionality.
- Collect other users’ personal information without permission.
- Submit false order, payment, or account information.
If you create an account, you are responsible for keeping your login details confidential and notifying us of suspected unauthorized access.
5. Product Information
We aim to provide accurate product descriptions, images, prices, and availability information.
Colors may appear differently depending on your screen settings. Please review the product description, available options, and sizing information before ordering.
Lifestyle images may illustrate styling ideas. Refer to the individual product listing for the item’s included features and details.
If you receive an item that is defective, incorrect, or materially different from its description, contact support@thesupremeclothing.com.
6. Pricing and Payment
Prices appear in the currency displayed on the Site. Applicable shipping charges, taxes, and other checkout charges will be shown before you complete your purchase.
We may update prices and promotions. If we discover a pricing or listing error affecting your order, we will contact you to explain the issue and available options, including cancellation and a refund where applicable.
Payments are handled through the payment providers available at checkout. You must provide accurate billing information and have permission to use the selected payment method.
7. Orders and Availability
After you place an order, we will send an acknowledgment to the email address provided at checkout. This confirms receipt of your order and does not guarantee stock availability.
If we cannot fulfill an order because of unavailable stock, payment issues, suspected fraud, or a listing error, we will notify you. If payment has already been collected for an order we cancel, we will arrange a refund.
We may contact you for information reasonably needed to verify or fulfill your order.
8. Shipping and Delivery
Our Shipping Policy explains processing times, delivery estimates, shipping charges, and international delivery arrangements.
Delivery estimates are not guaranteed arrival dates. If your shipment is delayed, missing, or damaged, contact us so we can investigate and assist.
9. Returns, Refunds, Exchanges, and Cancellations
Our Refund and Returns Policy explains return eligibility, time limits, exclusions, refunds, and exchanges.
To request cancellation, email support@thesupremeclothing.com as soon as possible. We will try to accommodate your request before dispatch. Once an order has shipped, the return process may apply.
Nothing in these Terms removes any consumer rights that applicable law protects.
10. Promotions and Discount Codes
Promotions may have eligibility requirements, expiry dates, product exclusions, or usage limits. Any additional conditions will appear with the offer.
Discounts cannot be combined unless the promotion expressly allows it. Refunds for discounted products reflect the amount actually paid.
11. Third-Party Links and Services
The Site may link to external websites or use third-party services for payments, shipping, and other functions.
These providers operate under their own terms and privacy policies. We do not control the content or operation of external websites.
12. Liability
We are responsible for our obligations under these Terms and applicable law.
To the extent permitted by law, we are not responsible for indirect or consequential losses arising from misuse of the Site or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or restricts your mandatory consumer rights.
13. Suspension of Access
We may restrict or suspend access where reasonably necessary to address fraud, security threats, unlawful activity, or a material breach of these Terms.
Any restriction will not remove obligations we owe concerning existing orders, refunds, or applicable consumer rights.
14. Privacy
Our Privacy Policy explains how we collect, use, retain, and share personal information when you use the Site or purchase from us.
15. Disputes and Applicable Law
If you have a concern, please contact us first so we can try to resolve it.
Applicable law and the courts with jurisdiction will depend on the circumstances, including the store operator’s location and any mandatory consumer protections that apply to your purchase.
16. Changes to These Terms
We may update these Terms to reflect changes in our services or business practices. Revised Terms will appear on this page.
The Terms in effect when you place an order will generally apply to that purchase, unless a change is required by applicable law or otherwise agreed with you.
17. Contact Us
For questions about these Terms or an order, contact:
Website: thesupremeclothing.com
Email: support@thesupremeclothing.com